Your Privacy Matters
At Joyful, your privacy is sacred. Here's how we protect your data.
Encryption
- All data is encrypted in transit and at rest
- We use industry-standard encryption (AES-256)
- Your journal entries are stored securely on protected servers
What We Collect
- Account information (email, name if provided)
- Journal entries and conversations with Joy
- App usage data for improving the experience
- Optional: notification preferences
What We DON'T Do
- Never sell your data to third parties
- Never use your entries to train public AI models
- Never share personally identifiable information
- Never read your entries without your consent
Your Control
You can:
- Export your data anytime
- Delete your account and all associated data
- Control notifications and communications
- Manage permissions for camera, microphone, etc.
AI Processing
When Joy responds to your entries:
- Processing happens securely
- Your data is used only to generate your response
- Conversations are not retained by AI providers
- No human reads your entries
Third-Party Services
We use limited third-party services:
- Authentication: Google/Apple Sign-In (if you choose)
- Cloud infrastructure: For secure data storage
- AI services: For generating responses (encrypted)
All partners meet strict security requirements.
HIPAA Awareness
While Joyful is not a medical service, our data protection practices are informed by healthcare privacy standards. We treat your mental wellness data with the highest level of care.
Questions?
Contact us at privacy@joyfuljournal.com or through the app's support feature.